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Queens University (Kingston, Ontario): http://www.campusbookstore.com/InkRef…
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Our network of retailers stand behind the product and performance – guaranteed. Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM
For the HP Photosmart B210 eAiO printer which uses either the HP 564 or HP 564XL inkjet ink cartridges, if blank pages or output print quality is extremely poor (for example, you observe several missing colors in the Print Quality Diagnostic Report where otherwise all colors should normally be present with no visible streaking), then the cartridge may have trapped air inside. To clear trapped air bubbles that may have formed between the cartridge and printhead, at the ‘TOOLS’ menu, select ‘Clean Printhead’.
To verify proper color output, activate the ‘Print Quality Report’. Select ‘Tools’ – ‘Print Quality Report’, or similar. Verify all colors have recovered and no visible streaking or fade is present in print report. If streaking or missing colors persist, then activate the ‘Clean Printhead’ routine 2 more times.
In 99% of the cases you’ll either need to let the refilled ink cartridges ‘fully absorb’ the new ink for approx. 36-48 hours first (since they may have been ‘dry’ when you brought them in for refilling), or you’ll need to perform a ‘Clean Printhead’ procedure from your printer’s menu 2-3 times to reprime all of the ink lines.
If, after activating the ‘Clean Printhead’ routine 2 times in a row, along with manufacturer’s suggested printer cleaning procedures, blank pages continue to be observed or output print quality is extremely poor (for example, there are several missing colors in the Print Quality Diagnostic Report or Self Test Page where otherwise all colors should normally be present with no visible streaking), then the printhead may have partially dried out and a hot water flush may be necessary to help recover the ink system.
If problems persist then refer to advanced HP printer diagnostics: http://inkjet411.com/?page_id=1813